Wednesday, August 7, 2013

A happy check scanner user


Check scanners

Simplicity is bliss!!  Back to the basics it is when troubleshooting a check scanner.  Power off & on the scanner and clean it out.  This is an end user procedure that even the OEM (original equipment manufacturer) expects from the user.  BUT, simplicity insults and aggravates many users. If I have heard it once, I have heard it twice.  Although, many get in a crisis situations and it elevates the emotions and thought process. Cooler heads need to prevail.  And start with the basics.  And if the Help desk person walks you through then same things that you have already done,  just smile and agree, you may have missed something or just going through it again could fix your problem / issue.

Dust is the enemy of the check scanner. So keep a can of air and dry wipes to clean the scanner. You can even take the covers off and turn the scanner upside down to let gravity to pull down any debris or clips.

This will make you a happy check scanner user.

DanSamTech

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