Greetings,
I hope this blog post finds you doing well. I was down and in the hospital but now this week, it’s time to get back in the saddle again. The Panini VisionX check scanner is the flavor of the day.
Well for me, the Service and support tech, it’s knowledge and experience for the task today. We have the advance unit replacement program (AUR) and we keep in stock replacement units on hand to meet the needs of our customers. Although, when one comes across my repair bench, it’s take apart, inspect and clean. Then calibration of the cameras and double feed sensors with the visual inspection of the image and micr data on the test screen.
Sometimes there are install questions. Many times a lot of the responsibility rest with the capture program vendor. But their capture program will work with many scanners on many windows operating systems. Just remember Windows has to see the scanner in device / hardware manager on the USB port.
Well, that’s it for today, I hope I did not give away to many trade secrets. :-)
With a tech comment,
