Friday, January 25, 2013

Epson Teller printer

H-E-L-L-O  EVERYBODY !!   IT'S F-R-I-D-A-Y (TGIF)

Friday and catchup day.  All sales persons need to close the deal and all field service techs need to wrap it up, and all need to get back to the house for the weekend. . . .   Well, another catch up day indeed for me, as I sit here and sip on my McD's large coffee for $.99 cent.  (also a sausage muffin $.99 x2, don't tell wife)  Today, I will focus on the Epson teller printers, TM-U375, 675 & all 6000 series printer.  A clean validater is a working validater, but, sometimes (most times) it's a worn part or gear or belt.  This throws off the timing and function of the printer and WE have to fix it.  Only for a trained eye and mind.  The end user can do a lot of things, even their in-house tech guy, but after long and much usage, it needs to come in.  Just drop off it at FedEx or UPS store,  we will get it, do our magic, then we will return ship it to you.   What a deal !! What a great partnership!!  So give us a call 1.800.554.4582 or goto website  benchmarktechnologygroup.com.

WOW, not real football interest this weekend for me and my family, no tailgating, I know there's the pro bowl, but it's a yawner. (really what's the use)  although, the Atlanta Braves latest trade move, makes the Chipper less line up very interesting, I'll be watching.

Have a G-R-E-A-T DAY AND W-E-E-K-E-N-D !!

;-)

DanSamTech
dansamtech@gmail.com
or
dsamples@benchmarktechnologygroup.com




Tuesday, January 22, 2013

More teller scanners & printers day

Good Morning Everybody,

It's the start of another work week.  I was off with the wife and son yesterday, but it's time to get back to work today.  I will need to focus on the task and notice the older units that have been here for a while, get them repaired and tested, then return them back to our customer. My trained eye and analyzing experience will accomplish the task.  So, I am focusing on the volume of repairs, while giving phone support for our internal staff and our customers.  Teller scanners and Teller printers are the focus today.

So have a great day, and oh, from the weekend and my last blog,  our local home pro football team, Atlanta Falcons, did not make it Sunday, a sad lost 28-24, to an average team the 49ers, so sad.  We tailgated in the living room next to the 48" analog TV set  with Spiral ham sandwiches, potato salad, veggies dip in ranch buttermilk dressing  and pickles with Cherry Coke zero.

Have a great day and week, a great work week.

DanSamTech

Friday, January 18, 2013

Falcons Friday

G-O-O-D  M-O-R-N-I-N-G  EVERYBODY IT'S FRIDAY !! (TGIF)

Catch up day,  Orders have come in and repairs need to go out today.  It's also, a FALCONS FRIDAY, as our local professional football team, the Atlanta Falcons, will play for the NFC championship Sunday 3:00 pm at the Georgia Dome.  The no respect for the team started early, but we will see Sunday.  Hosting at home a NFC championship game doesn't happen to often if at all for a pro football team.  We will be tailgating in the living room around the 48" RCA TV set (analog, don't laugh).  We will probably incorporate Sunday afternoon lunch with the tailgating food, It should be fun.  A day of FOOD-FAMILY- & A FALCONS WIN.
But there's work to do today.  We will have to keep focus on the task at hand.  Multi-task is the name of the game today.  We will need to be able to change test setup and change repairs at a moments notice.  And don't forget the phone support, internal and external our customers. (every body's a customer, if you think about it)
Being most assured, we will take care of you for your check scanners and teller printers also teller scanners & POS printers, so give a call 1.800.554.5482 or benchmarktechnologygroup.com.

Have a good day and "GO FALCONS !!" make us proud !!

DanSamTech

dansamtech@gmail,com
or
dsamples@benchmarktechnologygroup.com

Thursday, January 17, 2013

Epson's TM-U325

Epson's TM-U325 is a cost-effective receipt/validation printer designed to meet the need for high reliability and a small footprint at teller stations.  The TM-U325 features a drop-in paper loading system for easy paper replacement and a semiautomatic paper loading function that reduces the work for busy tellers and keeps lines moving.  Reliable, reasonable and ready to use for you and business.  Changeable interfaces, com port, parallel and USB or network Ethernet.  Part of the Epson products.  And it's what we do at Benchmark Technology Group.  Sales, service and support is what you exactly need. 
Epson’s TM-U325 is the ideal choice for financial institutions that want to get the benefits of both a receipt and validation printer in one economical, space-saving model for their teller stations.
SO call 1.800.554.4582 or benchmarktechnologygroup.com.

Have a great day,

DanSamTech

:-)

Tuesday, January 15, 2013

Check Scanner repairs

Greetings,

It's a check scanner kind-of-day.  Multiple types, sizes and speeds.  America still uses checks and they have to be scanned in at the bank or local financial institution.   In 2008, I wondered how long would this last, I use 90% debit card and 5% checks and 5% cash.  But others, and I am glad, still use checks and they have to be scanned in to gather their information to be processed at the bank. (or other)  I am aware and available to the task, and , I will do my very best to complete the task. The customer service process covers many things and I am glad to be apart of this process.  Screw driver in one hand and phone receiver in the other. (although, I could use a head set)  Clean & repair, and  checkout & support, is the task today.  :-)
And we're here, for you and our customers, so call 1.800.554.4582 or benchmarktechnologygroup.com.

Have a great day,

DanSamTech

Friday, January 11, 2013

catch up day - printers & scanners

G-O-O-D   M-O-R-N-I-N-G  EVERYBODY IT'S FRIDAY !!  (TGIF)

And catch up day on the repair bench.  It's been our first full week and much was done, but there's much more to do.  Another multitask day on products and providing phone support. Epson, Panini, Digital Check and Burroughs to name only a few.  There's needed repairs to be done and there are refurbish units customers have bought and we need to get to them.  My job is internal support for sales and CSRs, then external support to our customers.  It's a verbal and mental thing.  Along with that is the physical and analytical responsibilities on the bench.  My eyes need to see, my ears need to hear and my hands need to touch / handle the products that are before me.  I will have to adapt / adjust to the need.  Change then charge !!   BUT products, providing help and professionalism is what we are all about, so give us call 1-800-554-5482  for your financial equipment needs or see benchmarkmarktechnologygroup.com .

Have a great day and weekend,

DanSamTech

dansamtech@gmail.com
or
dsamples@benchmarktechnologygroup.com

Wednesday, January 9, 2013

Unisys MVX teller scanner

Unisys MyVisionX teller scanner is the scanner of the day.  Particularly, the 301, 30/100, 30 dpm document per minute and unlimited feeder, although 25 to 30 checks in the pocket work well.  It's alittle slower but very consistent.  As to a faster one that tends to jam more often. With screw driver in one hand and a phone receiver in the other, I take care of the customer as much as possible.  And to take care of your product, we can do that as well.  See our website, benchmarktechnologygroup.com or call us 1-800-554-4582.

Have a great day,
(a great over the hump day, the middle of the week, after today it's all down hill to the weekend)

DanSamTech

;-)

Tuesday, January 8, 2013

FDFFW 2013

We're back, it's the first day of the first full week and there is much to do.  Customers put orders in for refurbished units hoping to use what was left of the 2012 budget. Many repairs were sent in via UPS & FedEx, where the customers are wanting to start the year with repaired units and repaired spares.  I will have to multi-task today. ( well, that's everyday actually)  Test / repair and technical phone support.   I am glad to have a job.  Epson teller printers and check scanners will be the required duties of the day.  But we are Here !! And we are here for you, sales, service and support, so give us call 1-800-554-4582 or benchmarktechnologygroup.com.

Have a great day,

DanSamtech

dansamtech@gmail.com
or
dsamples@benchmarktechnologygroup.com

;-)

Friday, January 4, 2013

Panini MyVisionX check scanner

Good Morning, It's Friday, TGIF, and catch-up day.  It was a short work week, three days for us, we need to catch up and get ready for next week, our first full week of the year.  Panini MyVisionX check scanner is the assignment for the day. Basically a teller scanner, but some customer use back office as well.  With speeds 30, 60, 90 or the newer 50, 70, 100 Documents per minute (dpm) We'll take them apart to clean and inspect worn parts from scan usage.  We know where to look and what to replace,  Also camera calibration is in order for each repair and refurb.  We know check scanners and you should know us.  So call us 1-800-554-4582 or go to website benchmarktechnologygroup.com.  For your check scanner sales, service and support.

SO have a good day and good weekend,

DanSamTech

Thursday, January 3, 2013

Unisys Source NDP scanner

Unisys Source NDP model 50 scanner is the scanner repair of the day.  They end-of-life this scanner, the Smartsource scanner took its place.  But there are many still out there. Many of our customers are using this scanner in back office and high volume usage scanning.  Our usual enemy is dust and debris and well as worn parts with our knowledge and experience will need to be checked and/or replaced.
But knowledge and experience is what you need and Benchmark Technology Group has it.  Many spare parts and thorough testing is what you need for your Source NDP. Other than Unisys, who else does this type of repairs. So call -1800-554-4582 or go to website Benchmarktechnologygroup.com.

Have a great day,

DanSamTech

Wednesday, January 2, 2013

The New Benchmark Technology Group year 2013

Good bye 2012 and Hello 2013 !! I am ready to start the new year, 2013.  I have a new voice, vision and vigor.  This year I want to be a voice of reason.  Being practical and helpful.  Secondly, I want to vision for goal, to run and reach them. Then, I have a new vigor to perform and provide.  My advise to you in the job world,  Don't be the weakest link, be the best performer, make yourself of value, hey, nobody else will.
AND your BEST value for Financial equipment, sales & service, Benchmark Technology Group, the place of my employment.  Over 30 years in the market.  They have been there and done that !!  Why go else where.  Products, professionalism and plans for you.  Give us a call or go to website benchmarktechnologygrroup.com.

Have a great day and New Year,

Dansamtech
dansamtech@gmail.com
or
dsamples@benchmarktechnologygroup.com